Everything people ask most about our city map prints, formats, shipping and returns — grouped so you can find it fast.
Framed arrives in a real solid-wood frame, glazed and ready to hang. Rolled is the same print, unframed, shipped in a protective tube. Digital download is an instant high-resolution file (in four ratios) that you print yourself.
Yes. Every map is rendered from live OpenStreetMap data and centred on the city's real coordinates, so streets, parks, rivers and coastline are all in their true positions.
Classic (black on warm white), Midnight (luminous lines on a dark ground), Sage (calm green), Ink (high-contrast black on white) and Atlas (fine-line cartography). Availability varies by city.
Almost always. We can render nearly any city, town or a meaningful address with its own coordinates — email us what you'd like.
8×10, 11×14, 16×20 and 18×24 inches. 11×14 is the most versatile; 16×20 and 18×24 make a statement.
250gsm acid-free matte fine-art paper with pigment giclée inks rated to resist fading for 100+ years.
Black ash suits Classic, Ink and Sage; natural oak flatters Midnight and Atlas. Both are real solid wood, glazed and ready to hang. See the Framing guide.
Files come in four ratios; print at 100% scale on matte fine-art paper at any good local print shop. The Framing guide has details.
Physical prints are made to order in 2–4 business days, then shipped free worldwide with transit times of roughly 3–14 business days by region. Digital downloads are instant.
Yes, free worldwide. Import duties or taxes, where they apply, are set by your country and are the recipient's responsibility.
Yes — a tracking link is emailed the moment your order ships.
Yes — unused physical prints can be returned within 30 days. Digital downloads are non-refundable once downloaded. See Returns & exchanges.
Email a photo within 7 days and we'll send a free replacement or full refund, usually with no need to return the damaged piece.
Yes — for designers, retailers, hospitality and corporate gifting. See Wholesale & trade.
Email us — a real person replies within one business day.